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NCMIC Request Hub

A Centralized Platform For Submitting Requests

What do you need help with?

Choose a category below to get started.

devices

Technology & Systems Support

Support for devices, network access, productivity tools, reporting needs, and other system or software-related requests.

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Projects & Vendor Initiatives

Proposing new project ideas or starting the vendor onboarding process.

business

Facilities & Workplace Services

Facility repairs, vehicle requests, room reservations, and business card orders.

Technology & Systems Support

Please review the lists below to ensure your request goes to the correct team.

Help Desk

Device, Network Access, & Productivity Tools

  • Security concerns or suspicious activity
  • Physical equipment (Laptops, monitors, etc.)
  • Conference room technology
  • Network login & permissions
  • Internet or Remote access
  • Microsoft Office, Teams, Adobe, etc.

Service Desk

Systems & Software

  • ISI
  • Pulse
  • LEAP
  • Quill
  • K2
  • File360
  • Salesforce
  • DocuSign
  • RingCentral
  • Portals
  • Data, Reporting & Analytics

    Data Access, Reporting, Dashboards, & Process Improvements

    • Database Access / Permissions
    • Data Corrections & Updating
    • List Pulls (Outreach/Planning)
    • New Reports or Modifications
    • Power BI Dashboards
    • Process Improvements

    Project & Vendor Initiatives

    picture_as_pdf Intake Prep Guide

    Project Intake

    Submit this form for initiatives that significantly impact cross-team operations, requiring shared IT resources or coordinated delivery across multiple teams, and need formal prioritization and alignment with other initiatives.

    Go to Project Intake

    New Vendor Intake

    Use this form to begin the vetting and onboarding process for any new third-party vendor or software provider.

    Start Vendor Vetting

    Facilities & Workplace Services